REGIONS PEST, LLC
Residential Service Agreement
Terms & Conditions
This Service Agreement for treatment of Core Pests covered (hereinafter referred to as the “Contract”), entered into by and between the customer (“CUSTOMER”) and Regions Pest, LLC (hereinafter referred to as the “COMPANY”), provides for treatment of Core Pests covered by COMPANY as defined and under the terms set forth below. This agreement does not provide for the service of termites, fungi, beetles, or any other pests not indicated under the core pests.
This Contract may be canceled at any time by either party by providing written notice via email. Cancellation will be effective upon confirmation of receipt of the email by the receiving party.
*Core Pests Covered
Ants: Acrobat Ants, Argentine Ants, Fire Ants, Little Black Ants, Odorous House Ants, Pharaoh Ants.
Cockroaches: American Cockroaches, Smokybrown Cockroaches, Field Cockroaches, Brown Cockroaches.
Common Pests: Ground Beetles, Centipedes, Crickets, Earwigs, Millipedes, Pill bugs, Sowbugs, Scorpions, Silverfish, Paper Wasps, Springtails.
Spiders: House Spiders, Daddylongleg Spiders, Jumping Spiders, Wolf Spiders.
1. SERVICES PROVIDED
COMPANY will conduct an inspection of the premises for evidence of infestation by Core Pests covered. It will provide treatment for the Core Pests covered as determined appropriate by COMPANY. COMPANY will apply pest prevention products per the manufacturer’s directions, U.S. EPA-approved labels, and applicable federal and state laws and regulations.
2. MOSQUITO SERVICES
This section applies to customers who have elected to include Mosquito Services in their Service Agreement.
All labor and materials will be furnished to provide pest prevention services to help reduce mosquito populations. This program is designed to help reduce mosquito populations by identifying resting and breeding sites around the property. COMPANY does not guarantee that mosquitoes will not be found on your property during the service period of this agreement. The CUSTOMER must take additional precautions when outside to prevent contracting mosquito-borne illness or disease.
To the full extent permitted by law, COMPANY will not be liable for personal injury, death, property damage, loss of use, or any other damage whatsoever, including consequential and incidental damages, arising from this service. COMPANY’s liability is expressly limited to the labor and products necessary to help reduce mosquito populations. COMPANY is not liable for mosquito-borne illnesses or diseases contracted by mosquitoes.
3. AREAS SERVICED
Your cooperation is essential to ensure effective results from COMPANY’s service. COMPANY will apply treatment as it deems appropriate to potential harborage areas within the service area(s). The CUSTOMER agrees to provide access to the service area(s) at the scheduled time of service.
4. CUSTOMER’S OBLIGATIONS
The CUSTOMER agrees to maintain the premises in a way that does not promote infestations. Whenever conditions conducive to the breeding and harborage of pests are reported in writing by COMPANY, and not corrected by you, COMPANY cannot assure satisfactory service. If the conditions noted by COMPANY are not corrected as required, all warranties in this agreement shall automatically terminate and be canceled. Specifically, the CUSTOMER agrees to maintain the premises in a reasonably clean and sanitary condition and to keep the property in good repair.
5. PERFORMING THE WORK
COMPANY will perform the work in a workmanlike manner. COMPANY will exercise reasonable care while performing any work hereunder to try to avoid damaging any part of the property, plants, or animals. Under no circumstances or conditions shall COMPANY be responsible for damage caused by COMPANY at the time the work is performed, except for those damages resulting from gross negligence on the part of COMPANY.
6. DISCLAIMER
A. Force Majeure
The liability of COMPANY under this Agreement will be terminated if COMPANY is prevented from fulfilling its responsibilities under the terms of this agreement by reason of delays in transportation, shortages of fuel and/or materials, strikes, embargoes, fires, floods, pandemics, quarantine restrictions, earthquakes, hurricanes, or any other act of God or circumstances or cause beyond the control of COMPANY. COMPANY reserves the right to adjust the service charge in the event of any such occurrence.
B. Other Insects/Organisms
This Agreement provides for the treatment and re-treatment of Core Pests This Agreement does not provide for the treatment of subterranean termites, dry-wood termites, carpenter ants, bed bugs, beetles, fungi, or any other wood-destroying organisms.
C. Change in Law
This Contract shall be interpreted, regulated, and adjudicated by applicable federal, state, and local laws and regulations as they exist when executed. Should any federal, state, or local law or regulation be changed regarding COMPANY services or treatments, COMPANY may take necessary steps to comply with said laws.
7. LIMITS OF LIABILITY
Although COMPANY will exercise reasonable care in performing services under this Contract, COMPANY will not be liable for injuries or damage to persons, property, birds, animals, or vegetation, except for those damages resulting from gross negligence by COMPANY. Further, under no circumstances will the COMPANY be responsible for any injury, death, disease, or illness caused, or allegedly caused, by bites, stings, or contamination of insects, spiders, rodents, wildlife, or any other pests.
COMPANY’s representatives are not medically trained to diagnose illnesses or diseases. Please consult your physician for any medical diagnosis. To the fullest extent permitted by law, COMPANY will not be liable for personal injury, death, property damage, loss of use, loss of income, or any other damages whatsoever, including consequential and incidental damages arising from this service.
8. PAYMENT TERMS
a) Credit Card Authorization
By entering into a Service Agreement with Regions Pest, LLC (“Company”), the Customer authorizes the Company to charge the credit card on file for all service fees, including the initial service charge and all recurring monthly charges, in accordance with the terms set forth herein. This authorization shall remain in effect for the duration of the Service Agreement unless the Customer notifies the Company to cancel services.
b) Initial Service Charge
The initial service fee, as outlined in the Service Agreement, will be charged to the Customer’s credit card on file at the time service is established or upon the completion of the first scheduled service visit.
c) Recurring Monthly Billing
Following the initial service charge, the Customer’s credit card on file will be billed automatically for the agreed monthly service fee during the first week of each calendar month. The Company will process recurring charges without further notice to the Customer, in accordance with this authorization.
d) Updating Payment Information
It is the Customer’s responsibility to maintain current and valid credit card information on file with the Company. To update payment information, the Customer must contact the Company at least five (5) business days prior to the next scheduled billing date. The Company is not responsible for any lapse in service or fees resulting from outdated or invalid payment information.
e) Failed or Declined Payments
In the event a credit card charge is declined or otherwise fails to process, the following shall apply:
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The Company will make a reasonable attempt to notify the Customer of the failed payment via phone or email.
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The Customer will have ten (10) calendar days from the date of notification to resolve the outstanding balance.
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Failure to resolve an outstanding balance within the allotted period may result in suspension or termination of services, without liability to the Company.
f) Price Adjustments
The Company will not increase service fees by more than ten percent (10%) in any twelve (12) month period. Continued use of services shall constitute acceptance of the revised fee.
9. TERMINATION
COMPANY’s liability under this Contract will terminate, and COMPANY will be excused from the performance of any obligations under this Contract should:
a) CUSTOMER allows any organization or person to treat the subject property during any term hereof.
b) CUSTOMER utilizes home remedy products, “do-it-yourself” products, over-the-counter products, or chemicals to eradicate mosquitoes, bed bugs, termites, insects, spiders, beetles, rodents, or any other pests.
c) COMPANY is prevented or delayed from fulfilling its responsibilities under the terms of this Contract by reasons or circumstances reasonably beyond COMPANY’s control, including, but not limited to, acts of war, whether declared or undeclared, acts of any duly constituted government authority, strikes, acts of God, pandemics, or refusal of CUSTOMER to allow COMPANY access to the property for treatment or carrying out the terms and conditions of this Contract.
10. SEVERABILITY
If any part of this Contract is held invalid or unenforceable for any reason, the remaining terms and conditions will remain in full force and effect.
11. TRANSFERABILITY
This Contract will terminate upon transfer of ownership of the described property. However, COMPANY, at its discretion, may transfer the contract to a new purchaser provided the new customer continues payment and receives service.
12. SPECIFIC EXCLUSIONS
The Contract does not cover, and COMPANY will not be responsible for:
a) Damage resulting from moisture conditions, including but not limited to fungus or mold, whether visible or not.
b) Damage resulting from any wood-destroying organisms.
c) Expenses related to the replacement of linens, upholstery, furniture, mattress(es), soiling, or related costs.
d) Expenses related to any damages, personal injury claim, medical evaluation, or treatment associated with any insect (including bed bugs and mosquitoes), spiders, rodents, wildlife, or any other pests.
e) Loss of income claimed to be related to any pests, including insects, bed bugs, mosquitoes, spiders, rodents, wildlife, or any other pests.
f) Expenses related to the replacement of flowers, shrubs, trees, grass, or any other plant vegetation.
13. CHEMICAL SENSITIVITY
If the CUSTOMER or other occupants of the property or adjacent properties believe they are or may be sensitive to pesticides or their odors, or if CUSTOMER or other occupants have consulted with a medical doctor or other healthcare provider regarding such sensitivity, CUSTOMER must notify COMPANY in writing before treatment of the property. After receiving such notification, COMPANY reserves the right to deny or terminate service. Failure to provide such notification represents CUSTOMER’s assumption of risk and waiver of any claims against COMPANY in connection with such sensitivity.
14. PESTICIDE LABELS / SDSs
Upon request, COMPANY will provide the purchaser with a copy of the manufacturer’s specimen label and SDS for the pesticide(s) used to treat the premises.
15. PEST PREVENTION & CONTROL
Pest prevention and control services are designed to minimize the risk of pest infestations within your property; however, we cannot guarantee that pests will never enter the premises.
While we employ effective techniques and industry-standard practices to deter pests, it is essential to understand that pest prevention is a complex, ongoing process influenced by numerous factors. Factors such as the external environment, neighboring properties, weather conditions, property structure, and human activities can all influence pest presence.
Despite our best efforts and appropriate preventive measures, pests may occasionally find their way into the property.
Our team of trained professionals is committed to providing comprehensive pest prevention services, including regular inspections, monitoring, and treatment. We strive to identify and address potential vulnerabilities that may attract pests, implementing proactive measures to minimize the likelihood of infestations.
Additionally, we offer guidance on proper sanitation and maintenance practices, as well as proactive steps you can take to reduce pest-friendly conditions.
It is essential to understand that pest prevention is an ongoing process that requires cooperation among property occupants, owners, and management. Regular communication, reporting of pest sightings, and prompt implementation of recommended actions are crucial in maintaining an effective pest prevention program.
Please keep in mind that any warranties provided by our COMPANY relate to the quality of our services and the professionalism we bring to our work. They do not extend to never seeing a pest.
16. PEST INFESTATION
Ongoing pest prevention services are intended solely for routine preventative maintenance services to manage typical pest prevention needs. If an infestation is discovered within the first 90 days of initial services, additional treatment protocols and fees may apply to address the issue effectively. COMPANY will provide a detailed assessment and cost estimate for any additional services required, and no work will proceed without the Customer’s approval.
17. CHOICE OF LAW
This Contract shall be construed and enforced by the laws of the State where the property is located.
